Service is our core competitiveness

Hechi has a service team composed of professional crane service engineers;

All service engineers have undergone systematic and professional training;

Service tenet: think more about users, worry about what users are worried about, and provide users with comprehensive crane-related services.

handling design and manufacturing: Combined with the characteristics of the user's handling materials, tailor-made intelligent handling equipment is designed for users to improve handling efficiency and save labor costs.

Regular maintenance service: The failure of the hoisting equipment will bring the risk of production stoppage to the user and affect the production efficiency. Hechi Crane Machinery Co., Ltd. can provide regular maintenance services, reduce the failure rate, reduce the risk of downtime, and keep the equipment in normal use, thereby reducing the loss of users caused by sudden failures and downtime, reducing production costs, and extending the service life of equipment. , improve equipment utilization.

24-hour emergency service: Hechi company provides 24-hour emergency service. When the user's lifting equipment fails, he can contact Hechi company at any time. The company will arrange professional engineers to guide users to troubleshoot online free of charge. If it can't be solved online, our company will arrange engineer on-site service within 4 hours.

Transformation service: Hechi can provide various renovation and intelligent upgrade services, such as changes in production lines, changes in workshop functions, system upgrades, changes in the technical parameters of cranes, failure of cranes to pass annual inspections, factory relocation, etc. , need to carry out the transformation and upgrading service of the crane, you can contact Hechi company at any time.

Spare parts:

Hechi Company has established a stock of spare parts for conventional wearing parts, which can provide customers with various crane spare parts with high quality and good price.